Reach out about our builds

Questions we can answer directly

Send a note when you want to know how our hook and loop strips hold a machine to drywall, how the counter scores hits, or what sets the four reaction targets apart from a single striking face. We can explain how a panel comes down to hang lower for a younger person, how the lights run independently from the phone track, and which shelf fits the wall space you have open.

Matters handled by the storefront

Everything tied to a purchase made through the online storefront stays with them. That includes finding out where a package is on the road, changing a destination, dealing with damaged packaging, or processing payments. Their account screens show the status of every box in transit, and their help pages handle account details that our team cannot view or alter.

Details to include in your note

Tell us the exact build you are looking at, the kind of wall you plan to hang it on, and who will be hitting the pad. If something unexpected happened during pairing or while pressing the strips into place, describe what the panel showed and what you tried. Clear notes let us explain the mechanical side without guessing what sits in your hallway.

Our postal desk

The address printed below is a desk for written correspondence. It is not a shopfront, a showroom, or a place with panels hanging to test out. Nobody is set up to greet visitors, and packages sent to this building cannot be processed by anyone on site. Keep all notes on paper or send them by email.